NHS England has begun a programme of work to develop and implement an Information Standard for accessible information.
An Information Standard is a framework of requirements and recommendations which health and social care organisations must follow, like a formal guidance document.
This guidance will tell organisations how they should ensure that disabled patients / service users and, where appropriate, carers, receive information in languages and formats that they can understand, and that they receive appropriate support to help them to communicate, which may include advocacy.
For more information go to http://www.england.nhs.uk/ourwork/patients/accessibleinfo-2/