Rica Passenger Assist longitudinal study – Year 1 report
Over the past 12 months ATOC (Association of Train Operating Companies) have been undertaking a longitudinal study, in partnership with RICA, a specialist disability research organisation, to establish passengers experience when using Passenger Assist on the rail network. They have published the findings of this research today. The RICA study is an initial 2 year project which they hope will give them useful information about where they may need to make further improvements to the Passenger Assist survey.
Rica Passenger Assist Longitudinal Study Year 1 Summary Final PDF
Rica Passenger Assist Longitudinal Study Year 1 Summary Final TXT
If you have any queries about the report and want further details please contact Jenny Parker (ATOC Disability & Inclusion Project Support Manager, 020 7841 8243, jenny.parker@atoc.org).