Rail Industry committed to improve accessibility for disabled passengers

Tue,31 January 2017
News Equality & Rights

Work to improve disabled access to toilets on trains and at stations is underway following talks between Rail Minister Paul Maynard and senior rail industry representatives.

Read Department for Transport release

The Rail Minister met with senior executives after Paralympian Anne Wafula Strike highlighted the issue.

Clearer information will be made available about the availability of accessible toilets in advance of journeys and the Department for Transport will work with train companies to see how staff training can be improved.

Where facilities are out of order, the Department for Transport wants industry to make sure disabled passengers are informed before the train departs. Maintenance teams will also ensure accessible toilets are more reliable and fix them more quickly when problems arise, ensuring fewer toilets are out of service in the first place.