TfL want your views on portable hearing loops and speech-to-text technology

Thu,22 February 2018
News Equality & Rights

Since mid-January, Transport for London have been trialling portable hearing loops and speech-to-text technology at three central London Tube stations.

They are trialling these products to understand how they assist customers with hearing impairments when speaking with our station staff.

The trial is taking place at Waterloo, Leicester Square and King’s Cross St Pancras stations, ending this weekend.  

They would like customers to use these stations during this time, approach station staff and speak to them about the trial. They can then complete a short survey: www.surveymonkey.com/r/tflhearingloops.