In August 2018 Transport for All (TfA) carried out a survey to find out more about peoples’ experiences of trying to access patient transport services.
Through this they have gathered case studies that demonstrate how unfair patient transport eligibility criteria affected peoples’ lives and mental and physical wellbeing.
TfA believe that everyone with a legitimate medical need should have access to patient transport services.
They are demanding that the Department of Health and Social Care update and improve their guidance on patient transport eligibility criteria so that it doesn’t put Disabled and older patients’ health at risk. It is clear the current guidance is not good enough.
They are also calling for hospitals and NHS Trusts to make immediate changes to the way that they assess people for transport.
