This NICE quality standard covers the experience of adults using social care services.
It applies to all settings where people use social care services, including people's own homes, residential care and community settings. Its aim is to help people understand what care they can expect and to improve their experience by supporting them to make decisions about their care. It describes high-quality care in priority areas for improvement.
The quality standard is endorsed by The Department of Health and Social Care as required by the Health and Social Care Act (2012).
Supporting organisations
Disability rights UK is one of several organisations that recognise the benefit of this quality standard in improving care. We are working with NICE to promote it to commissioners and service providers. The other organisations are: