Understanding disabilities and impairments: user profiles.
Understanding disabilities and impairments analysis
This is a set of profiles, published by the Government Digital Service, highlighting common barriers users face when accessing digital services. It offers best practice advice on how to design services that everyone can use.
The analysis gives case studies highlighting problems faced by different users:
- Ashleigh: partially sighted screenreader user
- Christopher: user with rheumatoid arthritis
- Claudia: partially sighted screen magnifier user
- Ron: older user with multiple conditions
- Saleem: profoundly deaf user
- Simone: dyslexic user