New DWP freephone lines

Wed,29 November 2017
News Benefits

All DWP Universal Credit phone lines are now free and nobody will be charged when they need to call to get help with their Universal Credit claim.

In October, Secretary of State for Work and Pensions David Gauke committed to making all DWP helplines Freephone numbers by the end of the year.

You can claim Universal Credit online and if you need help, you can ring the universal credit helpline:

Live service: 0800 328 9344

Full Service: 0800 328 5644

Textphone: 0800 328 1344

For more on helplines see www.gov.uk/government/news/free-helplines-for-universal-credit-claimants

This and the autumn 2017 budget changes to universal credit have been incorporated into out universal credit factsheet