This useful House of Commons library briefing paper explains the legislative frameworks that apply to public transport passengers with disabilities or reduced mobility.
The main UK legislation is now consolidated in the Equality Act 2010, but much of the law as it relates to the treatment of disabled passengers and the services they can expect derives from various EU legislative instruments.
Also of interest
Firstgroup Plc v Paulley - This decision also finds that a bus company has no legal right to expel a non-wheelchair user who is occupying a wheelchair space. The case is being heard in the Supreme Court in June 2016.
Disabled people help train bus staff on accessibility - Our ambassador, Stephen Brookes, highlights success in the integration of disabled people into the process of training drivers and conductors in Blackpool.