Top airlines poor on accessibility

Wed,6 August 2014
News

In a new AbilityNet survey, only one of the top twelve carriers and holiday companies sampled met the minimum accessibility standards.

The companies surveyed were British Airways, Carnival, Club Med, EasyJet, First Choice, Monarch, Qantas, RyanAir, Saga, STA Travel, Thomas Cook and Virgin Atlantic.

Of these only Club Med met the base level of access requirements needed to research travel and accommodation options and make flight or holiday reservations.

Of the remaining eleven companies, ten require immediate attention meaning that disabled users on some sites took over an hour to make their bookings and on others were unable to complete the process altogether.

You can download the full report at http://www.abilitynet.org.uk/advice-information/enation/travel-and-tourism-summer-july-2014